The Joint Commission conducts unannounced surveys of Good Samaritan Regional Medical Center. The purpose of the survey is to evaluate the organization's compliance with nationally established Joint Commission standards. The survey results will be used to determine whether, and the conditions under which, accreditation should be awarded the organization. Joint Commission standards deal with organization quality, safety-of-care issues, and the safety of the environment in which care is provided.  If you have had a concern about such matters, you are encouraged to call the Patient Representative at 570-621-4797.  If you feel that your concern is not being addressed to your satisfaction, you may contact the Office of Quality Monitoring, The Joint Commission, by calling 1-800-994-6610 or emailing to complaint@jointcommission.org.

February 2008